5 Smart Tips to Improve Communication in the Workplace
In the workplace, effective communication is key to success and engagement. The quality and frequency of an organisation’s internal communication often speaks volumes about the company itself.
It is vitally important that managers check in with their employees on a regular basis to ensure that employees feel appreciated, engaged and heard. Frequent check-ins will also facilitate more organic, personal discussions with employees on a wide variety of company-related matters. Not only will regular check-ins help improve internal communication within an organisation, but it will also empower employees to speak more openly and candidly, as well as facilitate the building of trust and respect between managers and their employees.
Having ready and easy access to important internal information and knowledge is crucial within any organisation – not only for new employees who are trying to learn the ins-and-outs of your company but also for long-standing employees. Understanding the importance of a consistent attitude and vision within a business is a big part of this. The core tenets and beliefs that underly an organisation’s operation and mission should be documented, clearly, and made available to every employee, regardless of role or location.
Implement A Mobile Communication Software
When trying to improve internal communication within an organisation, having the tools necessary to enable this improvement is absolutely key. An often-repeated mistake is organisations running head-first into addressing communication problems without having mapped out a strategy or solution. Fortunately, the digital space has seen a huge influx of mobile-first, business-focused apps that offer easy and secure ways to communicate with others in a business and offer a secure alternative to “rogue apps” such as WhatsApp – often used as a last resort for employees to communicate with one another when no other alternative is offered . As well as being enterprise compliant, many of these platforms offer a whole host of additional features to better facilitate engagement and communication in the workplace and due to the advancements of mobile technology, are capable of reaching your entire workforce, even the deskless workers who don’t necessarily have access to a computer or corporate email address in their daily roles.
One of the biggest obstacle’s employees face in the workplace – albeit often perceived, and not actual – is the difficulty of speaking with managers and CEOs. One of the likely biggest contributing factors to this lack of communication is an apprehension over the perceived gap in seniority between an employee and their manager. A great way of solving this problem is by having an “open door” policy – both figuratively and literally – where employees feel comfortable and at ease with bringing anything to their managers’ attention. Not only will this massively benefit internal communication within an organisation, but it will also make managers and CEOs seem more approachable and relatable.
Identify A Common Goal
Within all organisations, especially large ones, there is always a common goal that drives your business. However, simply having a common goal isn’t enough – it is vital that the common goal or mission is clarified and reinforced for your employees, as this will help in fostering a sense of inclusivity and team-building within the organisation. When your employees clearly understand your goals and mission (and the part their role plays in achieving them), they will feel more engaged and be more productive. Great news for your brand, stakeholders and customers.
Watch our short video to find out the benefits of an engaged and productive workforce.