Betsi Cadwaladr University Health Board Case Study

As the largest health organisation in Wales, Betsi Cadwaladr University Health Board (BCUHB) delivers a full range of primary,
community, mental health, and acute hospital services.

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Values

The organisation values the key principle of reducing health inequities, striving to make good healthcare available to all, regardless of wealth.

Corporate Goals

Internally, BCUHB also strives to achieve a number of corporate goals, such as
leveraging its partner network to design and deliver more care closer to home, and improving safety and outcomes.

Priorities

The Health Board prioritizes listening to and learning from the experiences of individuals, which requires an effective way to communicate internally with all workers, regardless of their location or role.

Betsi Cadwaladr University Health Board

Industry research tells us that the main frustrations for employees is poor communication, slow internal communication systems and lack of follow-up on employee feedback.

StaffConnect resolves these frustrations and empowers your entire workforce to interact, share and collaborate via their mobile device, no matter where they are or what they do.

StaffConnect resolves these frustrations and empowers your entire workforce to interact, share and collaborate via their mobile device, no matter where they are or what they do.

This is particularly key for remote or deskless workers, who can often feel isolated or disconnected from their in-office counterparts. StaffConnect is designed to give your deskless workforce a voice within your organisation. Using our platform, they can easily keep up to date with company news and announcements, participate in staff surveys, and be made to feel valued, all from their existing smartphone or tablet.

  • “We are extremely pleased with how well the implementation of StaffConnect’s platform is going and have received very positive feedback from employees. We know our people but StaffConnect’s Customer Success program provides an outside perspective on best practices for content and communication, which has been really helpful and valuable to us. We’re also encouraging staff to offer their input on how to do things better and how they see the platform working for them. I am highly enthusiastic about this two-way communications approach that will have a positive impact on NHS staff and workforce culture.”

    Aaron Haley, Communications Officer

    Betsi Cadwaladr University Health Board

Key features

  • Enabling all employees to have on-the-go  access to all the latest company news and updates.
  • Encourages user generated content by enabling employees to share updates,  images and videos with the option to comment and like posts.
  • Promote online and offline company events with the ability to link to relevant event information and registration pages.
  • Recognise an individual or team, that has gone the extra mile and exceeded expectations within their role at BCUHB.

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