World of Books Customer Story

World of Books, one of the world’s largest online sellers of used books, relies on StaffConnect’s platform to keep its workforce well-connected and up-to-speed to achieve its vision of becoming the leading seller of used books globally. World of Books also uses StaffConnect to gather valuable feedback from the field, both frontline and remote workers, to inform employees about company initiatives, direction and cultural change.

Customer

World of Books also uses StaffConnect to gather valuable feedback from the field, both frontline and remote workers, to inform employees about company initiatives, direction and cultural change.

World of Books were looking for a mobile, two-way communication platform to share the company’s vision, critical business news and best practices across their entire workforce. It was also important that the platform offered the built-in ability to gather feedback and opinions from employees while gathering key analytics to improve processes, productivity and overall satisfaction levels.

Our comprehensive digital platform StaffConnect, offered a single-point solution that ticked every box, helping them not only easily share key company news and status updates, but receive feedback from individuals as well.

  • Our business is expanding fast, increasing the good we can do. We have a large, deskless employee base – so we needed a way to keep everyone well connected and up-to-speed in order to achieve the company’s vision and ensure our commitment to ongoing employee satisfaction.The StaffConnect platform allows a simple way to consistently and frequently reach and connect all people across the Group, including our large deskless contingent.We’ve found that it allows our organisation to gather valuable feedback from the field, both frontline and remote workers, that informs everything from new initiatives to cultural change.

    Patrik Öqvist, Chief Marketing Officer

    World of Books

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