The Worcester Bosch Story

Worcester, founded in 1962, became part of the Worldwide Bosch Group in 1996. Worcester Bosch are the UK market leader for domestic boilers – having received Which? Best Buy awards for their boilers for nine consecutive years, as well as the prestigious Royal Warrant to supply boilers to Her Majesty’s Sandringham Estate, this should be no surprise.

With over 2,000 employees based in locations across the UK – including a network of over 300 engineers and over 80 field sales managers – it was important for Worcester Bosch to find a platform that would enable them to communicate and engage with their large and dispersed workforce. It was especially important for this platform to be accessible by their deskless, or remote, workers who do not have access to desktop or laptop computers. StaffConnect’s mobile communications and engagement app catered to all these needs, and more.

Results and Feedback

The rollout this past December [2017] was really successful. We made it fun with a competition, which could only be entered by downloading the app, and liking a post. This demonstrated how fast and easy it is to download and use. We also selected certain teams to give it a test run early on – they loved it and were able to advocate for it leading up to the launch.

We have people spread across various locations, all over the country. Bottom line, StaffConnect gave us a quick and easy to manage tool to ensure we all stay connected and meet our communications goals.

Sue Pennington
Corporate Success Manager
Worcester Bosch



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