Happy employees = happy customers

In the hospitality sector, employee experience has a direct impact on customer experience. Yet, around a quarter of workers in the hotel, travel and leisure industries are not engaged at work.

With such a high level of disengagement in the hospitality industry, it is vital that organisations embrace mobile technology that allows real time, two-way communication and feedback across the entire workforce, regardless of role or location.

StaffConnect is the employee engagement platform that your hospitality staff can carry in their pockets. Communicate, engage and create a positive company culture they won’t want to leave.

Turn your hospitality team into a family

StaffConnect was created by domain, IC and customer success experts. Every feature is industry-proven to boost employee engagement in hospitality organisations.

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Staff engagement in the hospitality sector is crucial to successful customer service and businesses that thrive.

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Keep your hospitality team running like clockwork

Every part of StaffConnect’s technology is optimised for effective, streamlined internal communication.

Channels

Channels is just like having your own social media and news channel. Broadcast important news and updates and encourage user generated content. Employees can post pictures, videos and interact with each other’s content.

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Directory

Channels is just like having your own social media and news channel. Broadcast important news and updates and encourage user generated content. Employees can post pictures, videos and interact with each other’s content.

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Chat

With a dispersed workforce, it can be difficult to access the right person at the right time when help is needed. StaffConnect’s secure instant messaging system ensures that updates, information and advice are available, as and when required.

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Survey

Find out what your employees really think with a quick temperature check of your organisation. Create pulse surveys in seconds.

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Library

In the hospitality businesses being organised is essential. The library feature enables easy management and sharing of documents, guides and other essential collateral, such as event schedules and floor plans, that deskless employees should be able to access when needed.

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Quiz

The quiz feature makes learning fun and helps build employee engagement. A useful tool for onboarding new or temporary staff to check knowledge absorption.

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Events

Raise awareness of your internal and external events with the ability to link to important information and registration pages.

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Blog

Keep your hospitality team up to date with your latest blog posts with an RSS feed of your company blog.

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Feeds

Provide your hospitality employees 24/7 access to the internal systems they need to in their daily roles. Receive RSS feeds from external sources, industry insights and more.

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Push notification

If you have an important announcement or need to reach every employee at once you can send instant push notifications.

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  • We really value the personalised touch we’ve had from the team at StaffConnect; they understood the challenges we face and their ‘AppSuccess’ consultation sessions helped us to devise our launch strategy, ongoing adoption and engagement plans. It will be pivotal in change management and communications during the changes, and it also forms part of our plans to improve internal communications and employee engagement in the long term.

    Helena Reeves, Director of Communications & Organisational Development

    Community Health Partnerships

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