Staff engagement platform for the retail sector

In the retail sector, the employee experience directly impacts the customer experience. However, 77% of the UK retail workforce and 67% of the US retail workforce feel disengaged at work.

So, how do retailers protect their brand against the negative impacts of a disengaged workforce, such as high attrition rates, low morale, decreased productivity and poor customer service? The answer lies in mobile technology. StaffConnect enables you to reach and engage every employee, regardless of role or location and bridges the gap between head office and deskless workers.

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Connecting head office with the shop floor

StaffConnect’s features are expertly chosen to maximise communication, morale and employee loyalty in retail teams.

Channels

The StaffConnect channels feature functions like a miniature social media platform where your employees can share updates, images and more in their own digital space. A great way to share stories across different departments and locations.

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Directory

Keep all your valuable retail contacts in one place for easy access, anytime with the purpose-built, in-app directory feature.

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Chat

Keep the communication moving at all times. If you work for a retail chain, regional managers can’t be on-site at all times, but often have the information employees need. StaffConnect’s chat feature makes sure your workforce can get a hold of the right people at the right time.

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Survey

The best way to resolve employee dissatisfaction is to nip it in the bud. Sense something bubbling in your retail team? Check in with them via StaffConnect’s surveys features, allowing to quickly measure and address any problems before they escalate.

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Library

Want instant access to all the important documents your retail team need, without the stacks of paperwork? The library feature provides a digital storage space for everything from health & safety forms to client contracts.

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Quiz

It’s important for retail teams to be able to think fast and retain information. Gamification can help them do this in a way that isn’t boring. Create and customise quizzes for your staff that trains their brain while fostering a friendly competitive atmosphere!

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Events

With a retail team who’re constantly busy, ensuring everyone gets the memo about upcoming events simply isn’t dependable communication. The events feature, which notifies all your employees with all your event info, guarantees every team member is kept informed.

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Blog

One of the biggest internal communication struggles in a retail environment is relaying information quickly and in a way that’s engaging. StaffConnect’s blog ensures employees have access to all the latest company news and stories, which they can pick up and read during their commute or tea break.

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Feeds

Save precious time and resources when you integrate commonly used programs and RSS feeds with the StaffConnect app.

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Push notifications

Let your retail workforce know all the major updates, news and more with instant push notifications to their mobile devices.

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