AppSuccess - Best Practice Implementation Services
We know that a new tool, on its own, isn’t the complete answer to your challenges. You need to make sure the tool works for you, your business, and your employees. AppSuccess is a set of consultation and creation services which helps every customer to execute a successful launch and ongoing use of StaffConnect.
Our AppSuccess experts get to know your business and what your goals are for the app. They provide specialist training, advice, communication and digital expertise to guide you through the process from start to success.
Planning, Configuration and Training
Planning
You will be introduced to the team looking after your project and the approach will be agreed. Planning will begin with outlining a project timescale, accountabilities and the app modules available which are best suited to meet your business requirements.
Planning
Our domain experts work with you to understand your requirements, agree timings and create a winning implementation strategy.
Configuration
Working closely with your design team, the look and feel of the app will be decided upon and the modules you have chosen will be integrated into the design. Our team of developers will then begin configuring your app ready for the familiarisation phase.
Configuration
Working closely with your design team, the look and feel of the app will be defined to represent your corporate brand.
Training
We offer a range of training modules which are tailored to your needs; Management Console, Principles of Community Management, Content Planning, Launch Planning, and Analytics.
Familiarisation, Launch, Ongoing Success
Familiarisation
A beta version of the app will be supplied to your appointed project champions so they can familiarise themselves with the app. Feedback from this phase will also help the project team clarify what launch communications and materials are required.
Launch
Working with you, we will identify success metrics for when the app goes live. We will assist you in outlining a communications plan and ongoing adoption and engagement strategy, to ensure a successful launch and ongoing use of the app.
Ongoing Success
We schedule post-launch reviews with you and your team to facilitate ongoing AppSuccess, alongside our technical support.
We continually develop new features that align with developing trends, technologies and the needs of our customers. These features will be offered to all existing customers.
Ongoing Success
We schedule post-launch reviews with you and your team to facilitate ongoing AppSuccess, alongside our technical support.
Find out more, request a demo today!
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